Cookie Policy

What Are Cookies

Cookies are small text files placed on your device when you visit a website. Cookies help websites function properly, improve user experience, and provide information about how users interact with the website.

How Healora Uses Cookies

• To enable secure login and account access
• To manage appointment booking and session functionality
• To remember user preferences
• To understand website usage and improve services
• To maintain security and prevent fraud

Types of Cookies We Use

• Essential Cookies: Required for login, booking, and platform functionality.
• Analytics Cookies: Help us understand how users interact with the platform.
• Functionality Cookies: Remember user preferences and settings.
• Marketing Cookies: Used only with user consent for communication and outreach.

Consent for Cookies

In accordance with the Digital Personal Data Protection Act, 2023 (India), Healora obtains user consent before placing non-essential cookies on your device. You may accept, reject, or customise your cookie preferences through our cookie banner.

Third-Party Cookies

Healora may use trusted third-party services that may place cookies on your device, including payment gateways, analytics providers, and customer support tools. These third parties have their own privacy and cookie policies.

Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform, including login and appointment booking.

Cookie Retention

• Session cookies are deleted when you close your browser.
• Persistent cookies remain for a limited period.
• Cookies are retained for a maximum of 12 months unless required for security or legal purposes.

Updates to This Policy

Healora may update this Cookie Policy from time to time in accordance with legal or operational requirements. Continued use of the platform constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Cookie Policy, please contact Healora Wellness Centre through our contact page.